As soon as you get someone on the phone, say "Please take down my number and call me back if we get disconnected.". This is a massive increase from the normal number of claims Kentucky typically gets. However, Benton admits the biggest issue currently is the phone lines. She's one of more than 400,000 Kentucky residents who've filed for unemployment … “When you call (877) 644-6562, it’s going to ask if you want it in English, so you press 1. If I don’t get through, I can’t file again until Friday, and then if I can’t get through on Friday, then what happens then? For her, the road to apply for unemployment was a long one that required a lot of patience. This does not mean that you will receive benefits immediately. [KENTUCKY] I can't get through to anyone? The Governor has opted to waive this if you were laid off due to COVID-19. I filled out my unemployment form the day I was fired from my job. Kentucky pays unemployment benefits every two weeks. The week before that, 49,023 unemployment claims were filed. In Kentucky, Cubbage said people who can't get corrected tax forms in time should instead report what they believe is the correct amount. Over a 10-week period since mid-March, about 844,000 people in Kentucky — or two in five Kentucky workers — have filed for unemployment. CINCINNATI — Tricia Luithle was laid off from her call center job on March 23 because of COVID-19. Andy Beshear has promised to resolve all of Kentucky’s March unemployment claims by the end of the week. Then, you press the number 0 three times, but you have to press it real quick,” she said. “(That website) lists millions of resumes with advanced filtering tools that make it easy to find the promising candidates as well as for individuals," Thompson said. Bornemann has emailed and called the unemployment office; she managed to get through to someone once. Almost 157,000 Kentuckians have received unemployment insurance payments since April 9, Gov. Unemployment Insurance claimants who do not have access to the Internet or who speak Spanish can call 502-875-0442 Monday through Friday between 7:30 a.m. and 5:30 p.m., Eastern Time, to file their initial or reopen claims by telephone. “My focus, certainly, is keenly on those getting through the remaining pending claims and then, certainly, also continued focus on our call center agents support and our automated technology support for those who are working to get through on the phones.”. Even with the help of an accounting firm on a $15 million contract, Kentucky has been among the five worst-performing states during the last five months in getting jobless workers About 4.9% are denied. You may choose to have 10% of your benefits withheld for federal taxes and/or 4% for Kentucky state taxes. Everyone has to be run through normal unemployment insurance to get personal information where it needs to go; If turned down there, then Kentuckians will be considered for pandemic unemployment assistance, which does not have the typical caps and requirements Kentucky Unemployment Benefits. A guaranteed way to get through to talk to Unemployment on the phone. My previous employer was trying to dick me over on unemployment by giving a bunch of lies saying I quit without cause which jeopardizes the amount of money I get and rather I am even eligible or not. “That actually tracks fairly closely to what we experience in terms of percentages in ‘normal’ times. Due to the increase, the system has been overloaded. Those are the ones that need to be calling. We have help from three different state agencies and the governor's office who are working to review those claims. 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